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Routely
Field-ops mobile suite for last-mile teams — offline-first iOS and Android apps that raised completed stops per driver by 22%.
22%More completed stops per driver
40%Fewer failed first attempts
14 wksMVP to regional rollout
3k+Daily active field users
The challenge
Problem: Drivers relied on paper manifests and a fragile web portal that failed offline. Missed stops and re-attempts inflated cost-per-delivery.
Constraint: The product had to work on mid-range Android devices with spotty connectivity, while syncing cleanly with an existing dispatch backend.
Our approach
Approach: Offline-first React Native apps with local queues, photo proof-of-delivery, and route-aware task lists synced when connectivity returned.
Delivery: Secure device auth, background sync, and a lightweight dispatcher web console for exception handling and live ETA visibility.
React NativeTypeScriptSQLiteNode.jsPostgreSQL
Results
- Completed stops per driver increased 22% in pilot regions
- Failed first-attempt deliveries dropped ~40%
- 3k+ daily active field users within first regional rollout
- Dispatch exception handling time cut roughly in half